:root{--bg:#f5f8fb;--card:#fff;--text:#17202a;--muted:#6f7e8d;--line:#e5ebf1;--primary:#087c91;--primary2:#0aa6a6;--danger:#c93f55;--shadow:0 18px 50px rgba(20,50,70,.09)}*{box-sizing:border-box}html{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--text);background:var(--bg)}body{margin:0;background:radial-gradient(circle at 10% 0,#e8fbfa 0,transparent 30%),var(--bg)}a{color:var(--primary);text-decoration:none}.topbar{height:70px;display:flex;align-items:center;justify-content:space-between;padding:0 max(20px,calc((100vw - 1240px)/2));background:rgba(255,255,255,.9);backdrop-filter:blur(16px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}.brand{display:flex;align-items:center;gap:10px;font-weight:800;color:var(--text)}.brand-mark{width:34px;height:34px;border-radius:11px;background:linear-gradient(135deg,var(--primary),var(--primary2));display:inline-grid;place-items:center;color:white;box-shadow:0 8px 18px rgba(8,124,145,.25)}.brand-mark.big{width:48px;height:48px;border-radius:15px;font-size:22px}.top-actions,.actions{display:flex;align-items:center;gap:10px}.lang-switch{display:flex;background:#eef3f6;padding:3px;border-radius:10px}.lang-switch a{padding:6px 9px;border-radius:8px;color:var(--muted);font-size:12px;font-weight:800}.lang-switch a.active{background:white;color:var(--primary);box-shadow:0 2px 8px rgba(0,0,0,.07)}.nav-link,.link-button{font:inherit;font-size:14px;border:0;background:none;color:var(--muted);cursor:pointer}.inline-form{display:inline}.public-shell{width:min(900px,calc(100% - 28px));margin:42px auto 70px}.hero-card{display:flex;gap:22px;align-items:center;padding:28px 30px;border-radius:24px;background:linear-gradient(135deg,#073f54,#087c91 58%,#0aa6a6);color:white;box-shadow:0 24px 70px rgba(0,92,111,.23);margin-bottom:20px}.hero-card h1,.page-head h1{margin:4px 0 8px;font-size:clamp(27px,4vw,40px);letter-spacing:-.03em}.hero-card p,.page-head p{margin:0;opacity:.82;line-height:1.55}.hero-icon{width:62px;height:62px;flex:0 0 62px;border-radius:20px;background:rgba(255,255,255,.16);display:grid;place-items:center;font-size:31px}.eyebrow{text-transform:uppercase;letter-spacing:.13em;font-size:11px;font-weight:900;opacity:.72}.form-card,.panel,.filter-card,.table-card,.login-card,.empty-card{background:var(--card);border:1px solid var(--line);border-radius:20px;box-shadow:var(--shadow)}.form-card{padding:30px}.field{display:flex;flex-direction:column;gap:8px;margin-bottom:20px}.field label{font-weight:750;font-size:14px}.field label em{font-style:normal;color:var(--muted);font-weight:500}.field input,.field textarea,.field select,.filter-card input,.filter-card select{width:100%;border:1px solid #dbe4eb;border-radius:12px;background:#fbfcfd;padding:13px 14px;color:var(--text);font:inherit;outline:none;transition:.2s}.field textarea{resize:vertical}.field input:focus,.field textarea:focus,.field select:focus,.filter-card input:focus,.filter-card select:focus{border-color:#67cbd1;box-shadow:0 0 0 4px rgba(10,166,166,.11);background:#fff}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.store-value{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;padding:15px;border:1px solid #d9edf0;background:#f1fbfb;border-radius:13px}.store-value span{color:var(--primary);font-size:20px}.store-value small{color:var(--muted)}.upload-zone{border:1.5px dashed #99cbd0;background:#f7fcfc;border-radius:16px;padding:27px;text-align:center;display:flex!important;align-items:center;flex-direction:column;cursor:pointer}.upload-zone:hover{background:#f0fbfb}.upload-zone input{display:none}.upload-icon{width:40px;height:40px;border-radius:13px;background:#def4f3;color:var(--primary);display:grid;place-items:center;font-size:25px}.upload-zone small{color:var(--muted);font-weight:500;margin-top:3px}.file-panel{margin-top:10px;border:1px solid var(--line);border-radius:14px;overflow:hidden}.file-panel-head{display:flex;justify-content:space-between;padding:12px 14px;background:#f8fafc;font-size:13px}.file-row{display:flex;gap:10px;padding:10px 14px;border-top:1px solid var(--line)}.file-row div{display:flex;flex-direction:column;min-width:0}.file-row strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-row small{color:var(--muted)}.file-dot{color:var(--primary)}.counter{text-align:right;color:var(--muted);font-size:12px;margin-top:-4px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid #dbe4eb;background:white;color:var(--text);border-radius:11px;padding:11px 15px;font-weight:800;cursor:pointer}.btn.primary{background:linear-gradient(135deg,var(--primary),#079ca2);border-color:transparent;color:white;box-shadow:0 9px 22px rgba(8,124,145,.18)}.btn.ghost{background:#f4f7f9}.btn.danger{color:var(--danger)}.btn.small{padding:7px 10px;font-size:12px}.btn.wide{width:100%;padding:14px 18px;font-size:15px}.btn:disabled{opacity:.55;cursor:not-allowed}.server-note{text-align:center;color:var(--muted);font-size:12px;margin:14px 0 0}.alert{padding:12px 14px;border-radius:11px;margin:12px 0}.alert.error{background:#fff1f3;color:#a8273d;border:1px solid #f3cbd3}.hidden{display:none!important}.progress-wrap{margin:18px 0}.progress-label{display:flex;justify-content:space-between;font-size:13px;margin-bottom:8px}.progress{height:9px;background:#e8eef1;border-radius:20px;overflow:hidden}.progress>div{height:100%;width:0;background:linear-gradient(90deg,var(--primary),var(--primary2));transition:width .15s}.modal{position:fixed;inset:0;background:rgba(7,25,35,.55);display:grid;place-items:center;padding:20px;z-index:100}.modal-card{width:min(430px,100%);background:white;border-radius:23px;padding:32px;text-align:center;box-shadow:0 30px 90px rgba(0,0,0,.25)}.success-badge{width:60px;height:60px;border-radius:50%;background:#e2f8f1;color:#168761;display:grid;place-items:center;margin:0 auto 12px;font-size:30px}.ticket{background:#f4f7f9;border-radius:14px;padding:13px;margin:18px 0;display:flex;flex-direction:column;gap:4px}.ticket small{color:var(--muted)}.login-shell,.center-page{min-height:calc(100vh - 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20px,1240px);margin-top:22px}.stats-grid{grid-template-columns:1fr 1fr}.filter-grid{grid-template-columns:1fr}.page-head.row{align-items:flex-start;flex-direction:column}.attachment-grid,.meta{grid-template-columns:1fr}.top-actions{gap:5px}}
.pager-bar{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:0 14px;border-top:1px solid var(--line);background:#fbfcfd}.pager-info{font-size:12px;color:var(--muted);white-space:nowrap}.pager{align-items:center;flex-wrap:wrap;justify-content:flex-end}.pager .pager-nav{font-size:20px}.pager .disabled{pointer-events:none;opacity:.35}.pager-gap{width:24px;text-align:center;color:var(--muted)}.complaint-number{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px;white-space:nowrap}@media(max-width:700px){.pager-bar{align-items:flex-start;flex-direction:column;padding:12px 14px}.pager{padding:0}.pager-info{white-space:normal}}
.alert.success{background:#e8f8f1;color:#137653;border:1px solid #c6eadb}.validation{font-size:12px;color:var(--danger)}.field-help{color:var(--muted);font-size:12px}.form-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:8px}.users-table{min-width:980px}.users-table td:last-child{white-space:nowrap}.user-actions{display:flex;align-items:center;gap:6px;flex-wrap:nowrap}.user-actions form{margin:0;display:inline-flex}.btn.warning{color:#9c6b07;background:#fff8e5;border-color:#efdba5}.btn.success{color:#147451;background:#e9f8f1;border-color:#c7eadb}.role-badge{display:inline-flex;padding:6px 9px;border-radius:999px;font-size:11px;font-weight:850}.role-badge.admin{background:#e9f2ff;color:#285fa8}.role-badge.editor{background:#eef8f7;color:#16766f}@media(max-width:700px){.form-actions{justify-content:stretch}.form-actions .btn{flex:1}}
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